We are trusted online medicine store where you can find out all type of FDA approved medicines. We try maintaining the all kind of safety measures forour customers when we get the order from the customers.
Payment and shipping clause
All the orders are placed by the customers and after receiving the order we maintain all the security and safety of the customers. We think customers are main factor for us to running the business properly. So we never dissatisfied their customers. You can check your order history very easily as after placing the order it will get dispatched for delivery. You need to enter your all required personal details to check the history about your order. You need to do this immediately for placing the order and after that the email can be sent to your mail address. Therefore you need to register on our portal after entering all details, personal and account details, correctly. After checking the order by expert, your parcel gets delivered at your door step and then you can get your product safely and securely. After receiving the order, you need to confirm us so that we know that you have received the parcel.
After getting the parcel from the delivery boy, you will get an authentication that your parcel reach your home safely. In addition, if you do not receive the parcel within 6 weeks, the parcel will be returned to us slowly, and then you can get a notification from us again.
Clauses Of Refund
There have been many instances where your money has not been refunded after the parcel was returned, or it has been damaged. Other websites have the potential to damage it. But in cure villa you will not face this kind of problem. You can re-send the order or get the money back after the return of the parcel.
But don’t forget the matter that you should wait minimum 30 days before taking any action, you have to maintain it, this is the rules of the company. This will help you take action. Make sure the person who received the refund must have received the wrong parcel. And the parcel must be uncovered and in good condition.
Reshipment Of The Order
After dispatch the parcel again, we will confirm you that your order is reshipped if you receive the wrong parcel or it got damage.
The only condition will offer by the company in this scenario is that the reshipment process will be done within 8 days after placing the order. You have to remember that in case you cross the date then you have to responsible for any loss, not the company.
Our team takes the prior responsibility to make the refund process smoothly and you need to corporate with us. There some key point that you need not to remembered are-
- You have to remember the date you choose, need to taken forth from the return.
- Natural calamities can be the only conditions, for which we willextend the return date.
- As a buyer you need to send us a report within 8 weeks of the actual delivery date.
- By following all these points, you parcel will be safe and easy return process.
Payments of the Orders
With us it will be assured that you get the safe and secured payment option, so it becomes simple for you to make the online transactions from different platforms. The details will be saved in an encrypted form of the company, don’t think about safety. You can easily use your PayPal, credit card, debit card, PayPal or American Express card while transaction online. You need to make the payment with the payment gateway of our website which is completely safe and secured. You can use it any time 24×7 to bring your medicines at home.
Our customer care executives reply all your queries regarding the problem you faces or may face in future along with cancellation process. The entire customer support team is always ready to help you 24×7. To get the smooth process, you have to go through the below mentioned factors:
- You have to cancel your order in case your preferred products are not available in our store.
- You should have a strong reason behind the cancellation otherwise company cannot accept.
- All of your orders you need to place through our website, but you need to pay during placing the order, after that the parcel will be dispatched.
- If you have query, you have to ask the customer care executive, they will support you and solve the quarries.
- If you want any improvement, you have to give us the idea or feedback.
Our main mission is to make customers happy and satisfied according to the requirement of client, so that they can be benefited perfectly. If you have got your ordered products are damaged then we think it is our prime responsibility to sort out the problem, and then refund the money on your account.
If there is a any delay in receiving your order, then you can get a notification through massage or mail or getting a call from us, so you will be informed about the status your order.
We try to support every customer and also we make the simple and smooth that you need not to face any difficulties.